Platform Documentation
Everything you need to know to get started and make the most of LoyalChamp
Getting Started
Quick setup guide and first steps
For Users
Managing clients and payments
Support & Help
Get help when you need it
1 Getting Started
📝 Create Your Account
- 1. Click "Get Started" in the navigation bar
- 2. Fill in your details (name, email, phone, password)
- 3. Verify your email address (check your inbox)
- 4. Wait for admin approval (usually within 24 hours)
💳 Subscribe to Platform
- 1. Once approved, you'll see the subscription page
- 2. Subscribe for $49.99/month via Stripe Checkout
- 3. Payment is secure and processed instantly
🏦 Complete Stripe Onboarding
- 1. Click "Start Stripe Onboarding" button
- 2. Provide your business information
- 3. Connect your bank account for payouts
- 4. Complete verification (may take 1-2 business days)
💡 Tip: After completing these steps, you'll have full access to the platform and can start charging your own clients!
2 Using the Platform
🎯 Create Memberships
Set up your pricing tiers for your clients:
- • Go to Dashboard → Memberships
- • Click "Create Membership"
- • Choose: One-time payment or Monthly subscription
- • Set your price and description
💰 Charge Your Clients
Two ways to charge clients:
Method 1: Charge Client Page
- • Go to Dashboard → Charge Client
- • Enter client details
- • Select membership
- • Send payment link or redirect
Method 2: Payment Links
- • Go to Dashboard → Memberships
- • Copy payment link for any tier
- • Share link with your clients
- • They pay directly via Stripe
👥 Manage Clients
View and manage all your clients:
- • Dashboard → My Clients shows all your clients
- • Filter by status: Active, Expiring, Failed, Canceled
- • Click any client to view full details and payment history
- • Cancel subscriptions or refund payments
💸 Track Your Earnings
Monitor your revenue and payouts:
- • Dashboard → My Earnings shows your revenue
- • View Total Earnings, Available Balance, and Pending
- • See next payout date and amount
- • Track payout history with dates and statuses
⚠️ Platform Fee: We charge 2.5% on every transaction you process. This fee is automatically deducted by Stripe.
3 Support & Help
FAQ
Browse 22 frequently asked questions
Contact Us
Send us a message via email
Support Tickets
Create a ticket for priority support
Need More Help?
We're here to help! Our support team typically responds within 24 hours on business days.