Privacy Policy

Last Updated: February 1, 2026

1. Information We Collect

LoyalChamp collects information necessary to provide our membership management services, including:

• Store information from your Shopify account
• Customer and member data you provide
• Payment and transaction information
• Usage data and analytics

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process payments and manage memberships
• Send you service-related communications
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure connections, and access controls. All data is transmitted over HTTPS and stored securely.

4. Data Sharing

We do not sell your data. We may share data with:

• Shopify (as required for app functionality)
• Service providers who assist in operations
• Legal authorities when required by law

5. Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Opt-out of communications
• Request data portability

6. GDPR Compliance

For users in the European Union, we comply with GDPR requirements. You can request access to, correction of, or deletion of your personal data at any time.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time by contacting us.

8. Contact Us

For privacy concerns, contact us at privacy@loyalchamp.com or through our contact form.