Privacy Policy

Last updated: December 18, 2025

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account (name, email, phone number, password)
  • Subscribe to our services
  • Use our platform to charge your clients
  • Contact our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your subscription payments via Stripe
  • Facilitate Stripe Connect onboarding for payouts
  • Send you service-related notifications
  • Respond to your requests and provide customer support
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse

3. Payment Processing

All payment processing is handled by Stripe, Inc. We do not store your full credit card information. Stripe's privacy policy can be found at stripe.com/privacy.

When you connect your Stripe account for payouts, you authorize us to access your Stripe account information as permitted by Stripe Connect.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Stripe: For payment processing and Connect onboarding
  • Service providers: Who assist in operating our platform
  • Law enforcement: When required by law

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encrypted HTTPS connections
  • Secure password hashing (bcrypt)
  • Regular security updates
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Opt-out of marketing communications
  • Export your data

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session and improve your experience. You can control cookies through your browser settings.

8. Client Data

When you use our platform to charge your clients, you are responsible for obtaining proper consent from your clients for their data. We act as a processor for client data you collect through our platform.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@loyalchamp.com
Website: https://loyalchamp.com